Next Day Curbside PICKUP HEADER EN

Now Available: Next Day Curb Side Pick-Up 

At ANBL we are continuing to work hard at keeping our customers and team members safe during the COVID-19 pandemic. In addition to our existing measures, we are now offering curbside pickup at select ANBL locations!

Follow these simple steps to place your order and arrange your NEXT DAY pickup:

  1. Visit ANBL.com to browse product catalogue.
  2. Call 1-877-779-7878, option 1 between 9am-5pm Monday to Friday. Have your order (product name & size) and credit card, Debit VISA or Debit Master Card information ready. 

You can also send us your name and phone numbers via email to e-commerce@anbl.com and we’ll get back to you within 4 hours to place your order (Monday to Friday, 8:30am to 4:30pm).

  1. An ANBL team member will take your info and provide your time and location for NEXT DAY pickup.
  2. Park in one of the designated pick-up spaces outside of the store at the scheduled pickup time. (Please remember your photo ID and order number!)
  3. Call the phone number on the sign to advise you are there to pick up your order.
  4. An ANBL team member will bring your order out, check ID and place order in your car.

**Please note minimum order of $35 for curbside pick-up. Bundles (for example Buy 2, Get 1 Free) are not currently available for Curb Side Pickup.

 

Curbside Pick Up Available at these locations:

 

NOW AVAILABLE:

  • Fredericton: Corbett Center, 18 Trinity Ave
  • Fredericton: Brookside Mall, 435 Brookside Drive
  • Moncton: 53 Vaughan Harvey Blvd
  • Dieppe: 513 Regis Street
  • Rothesay: 115 Campbell Dr
  • Saint John: 40 East Point Way
  • Edmundston: 575 Victoria Street
  • Woodstock: 104 Gallop Street
  • Miramichi: 227 Pleasant Street
  • Bathurst: 1125 St Peter Ave
  • Tracadie-Sheila: 884 Developpement Street
  • Campbellton: 130 Roseberry Street
  • Grand Falls: 240-A Madawaska Road
  • Saint John: 31 Plaza Avenue
  • Moncton: 71 Filles de Jesus Avenue 

 

Please note, all of our corporate stores remain open. Find the full list here.

 

Questions & Answers

 

General

Q: What stores are participating in the curbside pickup service?
A: Once fully implemented there will be stores 15 across the province participating in curbside pickup. 

Q: Why is this service not available at all ANBL corporate stores?
A: We understand there is interest from many customers for this service at their local corporate store however, due to resources we are limiting curbside pickup to 15 locations at this time.

Q: How are you ensuring ID checks are being completed?
A: Just like in our stores, if a customer looks under the age of 30 they will be asked for ID.

Q: Is there a fee for curbside pickup?
A: No, however orders must be a minimum of $35 to qualify for curbside pickup.

 

How to order

Q: How do I place a curbside pickup order?
A: It’s easy! Follow the steps below to place your next day order:

  1. Visit ANBL.com to browse product catalogue.
  2. Call 1-877-779-7878, option 1 between 9am-5pm Monday to Friday. Have your order (product name & size) and credit card information ready. 

You can also send us your name and phone numbers via email to e-commerce@anbl.com and we’ll get back to you within 4 hours to place your order (Monday to Friday, 8:30am to 4:30pm).

  1. An ANBL team member will take your info and provide your time and location for pickup.
  2. Park in one of the designated pick-up spaces outside of the store at the scheduled pickup time. (Please remember your photo ID and order number!)
  3. Call the phone number on the sign to advise you are there to pick up your order.
  4. An ANBL team member will bring your order out, check ID and place order in your car.

Q: Do I have to pay over the phone?
A: Yes, customers will need to provide information from their credit card, Debit VISA or Debit Master Card over the phone when placing their order. Your privacy is important to us and no credit card information is stored by ANBL.

Q: Can I order online or through email?
You can send us your name and phone number via email to e-commerce@anbl.com and we'll get back to you within 24 hours to process your order (Monday to Friday, 8:30am to 4:30pm).

Q: Can I change my order after I make it?
A: If you require changes to your order, please call 1-877-779-7878, option 1 to arrange for changes. If you’re unhappy with your order please keep the product and receipt and return at a later date. Please note, that we’re not currently accepting product returns as part of our COVID-19 precautions.

Q: How do I cancel my order?
A: If you haven’t picked up your order yet and would like to cancel please call 1-877-779-7878, option 1

Q: Can I call my local store to arrange for curbside pickup?
A: No, all orders must be placed by calling our 1-877-779-7878, option 1

 

Payments

Q: Is there a fee to pick up my order?
A: No, there is no fee to use this service.

Q: I don’t have a credit card. Can I pay by etransfer, gift card or by debit, when I arrive for pick up?
A: Unfortunately, at this time we are only accepting credit cards, debit VISA and debit Mastercard. You are welcome to pay with debit or gift card by visiting our stores in person. We have taken numerous steps to help keep you and our teams safe and you can learn more by visiting here.

Q: Do I get a receipt?
A: Yes, when you pick up your order you will get a receipt.

 

Pick up

Q: What if I cannot make it there for my scheduled pick up time?
A: Please call 1-877-779-7878, option 1 if you are unable to make your scheduled time and we will arrange for a new time for you to pick up your order.

Q: How do I notify the store that I have arrived? Is there special parking?
A: When you arrive at your scheduled pickup time, park in one of the designated pick-up spaces outside of the store at the scheduled pickup time. Call the phone number on the sign to advise that you are there to pick up your order.

Q: What if my order is wrong when I pick it up?
A: If your order is not correct, please call 1-877-779-7878, option 1 to report the issue.

Q: Can I arrange for delivery?
A: At this time we do not have delivery.

Q: Can a taxi pick up my order?
A: Yes, however you will need to make these arrangements with the taxi company.

Q: When will my order be available?
A: When you place your order you will be given a specific time to pick up your order. This will be within 24 hours of placing your order.

Q: Can someone else pick up my order?
A: When placing your order please specify if someone else will be picking up your order for you. This person must be 19+ and have a photo ID.

 

Products available

Q: Are all of your products available to order through this service?
A: Yes, all products are available, however products and quantities do vary by store. Visit anbl.com to view our product listings.

Please note that not all bundle promotions (for example Buy 2, Get 1 Free) are available for curb side pickup. Please note that products exclusive to our EXPÉRIENCE by ANBL store are not eligible for curbside pickup.

Q: What if something isn’t available from my order?
A: You will be advised by the ANBL representative when placing your order if a product and/or quantity of a product is available or not. You will only be charged for the product you receive. 

Q: If I order something from the cold room, will it be cold when I receive it?
A: We will do our best to keep your cold room products cold however, we can not guarantee that products will be cold upon pickup.