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March 25 2020

Thank you to everyone for their cooperation as we all work to keep our communities safe. A reminder for our customers:

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March 23 2020

At ANBL our priority remains on keeping our team members and customers safe. 

We are continuously monitoring the situation and are implementing measures to help keep our community safe. 

New measures being implemented this week include:

• Requiring all customers and team members to complete a self-screening questionnaire BEFORE entering our stores. You can find the questionnaire below.

• No longer accepting product returns. Customers are encouraged to keep products and receipts for returns at a later date.

 

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These are in addition to measures already implemented including:
• No longer accepting cash payments. 
• Implementing social distancing practices.
• Practicing frequent hand washing and hygiene practices.
• Increasing sanitization within stores.
• Discontinuing growler fills and tastings.
• Reducing our hours and closing on Sunday.

We apologize for any inconvenience, however, the health and safety of our customers and teams remain our number one priority. 

 

March 22 2020

ANBL will not accept product returns during the COVID-19 pandemic. Customers are encouraged to keep products and receipts for returns at a later date.

 

March 20 2020

Our first priority at ANBL remains the health and safety of our teams and customers and we are taking significant preventive measures to ensure this. 
ANBL remains open, however, we will introduce new hours of operation effective Sunday, March 22. The following changes are: 

ANBL corporate stores will be closed on Sundays until further notice.

Beginning Monday, March 23, ANBL corporate stores will be open from 11:00 a.m. to 6:00 p.m. Monday to Saturday until further notice.

Regular hours of operation are in effect for tomorrow Saturday, March 21, 10:00 a.m. to 9:00 p.m.

These changes are necessary to ensure that we can continue to properly clean our stores, ensure that our shelves have product and that our exceptional teams have a chance to take care of themselves and their families.

ANBL continues to assess the situation and will make necessary changes as required. ANBL takes its responsibilities as a trusted retailer very seriously and will continue to act on the advice of public health officials and to manage our network to best serve our customers in a safe and healthy environment. Please visit www.anbl.com for further information.  

We all play a role in keeping each other and our community safe – our team will do our part and we ask our customers to do the same. We respectfully ask that our customers respect social distancing while in our stores to protect themselves and our team members. We thank our customers for the patience they’ve shown our team members during this extraordinary time. 

 

March 19 2020

Our first priority at ANBL remains the health and safety of our teams and customers and we are taking significant preventive measures to ensure this. ANBL remains open, however, because of resource constraints resulting from measures taken to reduce the risk of spreading COVID-19, we have implemented a minimum number of temporary closures to ensure appropriate staffing levels. We will continue to manage our network to best serve our customers in a safe and healthy environment. 

We thank our customers for the patience they’ve shown our team members over the last week as we’ve implemented steps to keep us all safe.

ANBL continues to assess the situation and make necessary changes as required. ANBL takes its responsibilities as a trusted retailer very seriously and will continue to act on the advice of public health officials.

We all play a role in keeping each other and our community safe – our team will do our part and we ask our customers to do the same. We respectfully ask that our customers respect social distancing while in our stores to protect themselves and our team members.

 

March 17 2020

We are receiving a lot of questions on whether our stores are open – and we currently are. ANBL will continue operating as long as it is safe to do so based on the advice and recommendations of our public health officials.

The safety of our team members and customers continues to be our number one priority and we are taking many steps in stores to ensure the safety of New Brunswickers, including:

  • Discontinuing growler fills and tastings
  • Increasing sanitization practices within stores
  • Practicing frequent hand washing, hygiene practices and social distancing
  • Requesting our customers pay with debit and credit cards and beginning March 18 no longer accepting cash
  • Limiting the number of customers going into a store at a time to manage the volume of interactions and promote social distancing.

We thank our customers for their patience during this time and apologize in advance for long wait times.

The response to the COVID-19 pandemic requires each corporation, business and individual to act in the best interest of our communities. ANBL takes its responsibilities as a trusted retailer very seriously and will continue to act on the advice of public health officials.

We all play a role in keeping each other and our community safe – our team will do our part and we ask our customers to do the same. We respectfully ask that our customers respect social distancing while in our stores to protect themselves and our team members.

We also ask that if you have recently travelled outside of Canada, and returned since March 13, you refrain from visiting our stores and follow the federal government’s self-isolation practices.

Payment Options

For the safety of our team members and our customers ANBL’s preferred method of payment is debit or credit card.

We are asking all our customers to please pay with their debit or credit cards.

Beginning March 18, we will no longer be accepting cash. We apologize for the inconvenience, however, the health and safety of our team and customers is our number one priority.

 

March 16 2020

Message to our valued customers and partners

At ANBL, the health and safety of our team members, customers and partners is our number one priority as we navigate the ongoing situation around COVID-19.

The team at ANBL is continuously monitoring the situation and making changes as necessary based on advice from federal and provincial public health officials. As a result, customers may notice a change in their experience when visiting us in store – all these changes are to help keep our team, customers and the community as safe as we can.

As per the direction of the federal government, any team members who have traveled outside of Canada as of March 13, 2020 are being asked to self-isolate for 14 days. We are working with our team members on a case-by-case basis to lessen the stress on them and their families due to this situation and we will ensure that no one loses pay for COVID-19 related absences.

We have cancelled all out-of-province travel for our team until further notice. Additionally, all team members who can work from home are asked to do so and we are postponing or moving meetings and interviews to virtual options.

We are also increasing sanitization practices within our stores to ensure surfaces are routinely cleaned and that employees are reminded of best practices like frequent hand washing and hygiene practices that reduce the spread of respiratory viruses like COVID-19. We have also discontinued all tastings and growler fills to help protect our customers and team.

Our team members will also be practicing social distancing with customers and co-workers. Customers will notice this while paying as we are reducing the number of cash lanes available and adding measures to increase the distance between our team members and customers. These additional safety measures could result in an increased wait and we thank you for in advance for your patience.

At this time, we do not anticipate any impact on our supply and are routinely monitoring the situation by working with our suppliers.

Our mission at ANBL is to responsibly manage a successful business for the people of New Brunswick and we know we can’t do that without ensuring the health and safety of our team members and the customers we serve. We will continue operating as long as it is safe to do so based on the advice and recommendations of our public health officials.

Patrick Parent
President & Chief Executive Officer